The BVL will be happy to help with questions that are the responsibility of the Federal Office or to provide the right contact person. You can find an overview of consumer-relevant topics and the responsible authorities and institutions with additional links on the website of the Federal Ministry of Food and Agriculture (BMEL).

Notes: We would be grateful if you always provided your full name and postal address when filling out the contact form or when sending an email to the BVL. Please do not use any special characters in the form below. The BVL may not provide any legal information in legal cases. Therefore, please contact a consumer advice center with legal questions. District courts and municipal administrations can also help in many cases. You can also seek the help of a licensed lawyer.
If you have any questions about products or legal provisions, please describe exactly what type of products (food, feed, cosmetics, etc.) or the legal areas you need information about, and please do not use any abbreviations, otherwise your response will be delayed .

Fields labeled with * are mandatory.

Address of the Federal Office of Consumer Protection and Food Safety (BVL)

Bundesamt für Verbraucherschutz und Lebensmittelsicherheit (BVL)
Bundesallee 51
38116 Braunschweig

Phone: +49 (0)3018 444-99999
Fax: +49 (0)3018 444-99998
E-Mail: poststelle@bvl.bund.de

Mailing Address of the Federal Office of Consumer Protection and Food Safety (BVL)

Bundesamt für Verbraucherschutz und Lebensmittelsicherheit (BVL)
Dienstsitz Braunschweig
Post office box 15 64
38005 Braunschweig

The addresses of the other BVL locations in Braunschweig and Berlin can be found in the section 'Directions and Adresses'